I’m embarrassed about admitting this, but after 20 years, I had no idea of what properly-fitted skates should feel like. My skates arrived yesterday, and first of all they look great. I tried them on before placing them in my oven according to your clear and simple directions, and I immediately noticed how they conformed to my rather unusual feet. You said this is how they would feel in your recommendation, and it was perfect. The Superfeet insoles you also recommended make a tremendous difference. I’m just amazed by how assorted parts of my feet no longer go numb after wearing a pair of skates. As a rec league player, I have no delusions about becoming a rec league superstar if there even is such a thing. I am, however, really looking forward to skating without any pain as soon as possible. I, along with my feet and so-called game, sincerely thank you for being patient with me throughout the whole process and your outstanding service.