Terms & Conditions

Welcome to PROFESSIONAL SKATE SERVICES INC. This service is provided to you subject to the following conditions. If you visit or shop at PROFESSIONAL SKATE SERVICES INC., you accept these conditions. Please read them carefully.

SERVICE CHARGE
Due to an overwhelming number of requests for Remote Custom Skate Fitting, we have unfortunately had to impose a $50 Skate Assessment fee which is non-refundable after our Skate Technician has begun your assessment. If you make a purchase with Pro Skate, your fee will be credited to your purchase price.

ACCURACY OF INFORMATION
Due to the nature of our Remote Fitting Process, Skate Tech Ltd. will not be held responsible for an incorrect fit due to incorrect information sent to us by the client. It is the client’s responsibility to make sure all information (measurements, tracings etc) are correct.

PRIVACY
Please review our Privacy Notice for a clear description of our privacy policies and practices.

ELECTRONIC COMMUNICATIONS
When you visit PROFESSIONAL SKATE SERVICES INC. or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. PROFESSIONAL SKATE SERVICES INC. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

PRODUCT DESCRIPTIONS
PROFESSIONAL SKATE SERVICES INC. attempts to be as accurate as possible. However, PROFESSIONAL SKATE SERVICES INC. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by PROFESSIONAL SKATE SERVICES INC. itself is not as described, please contact us immediately.

Thank you for visiting PROFESSIONAL SKATE SERVICES INC. If you have any questions or concerns, please contact us by email at info@www.proskate.ca or by phone at 1-866-481-5532.

 
 
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What Our Customers Are Saying

Thank you, Pro-Skate, for another job well done! Mitchell’s boots worked out well and the size was correct. Even though we’re in Australia, and you’re in Canada, I appreciate the effort you put into finding the right boots.

The 2006 World Silver Medal Ice Dance Champions, Marie France Dubreuil and Patrice Lauzon with 2003 Gold Medal pair champions Jamie Sale and David Pelletier send a big thank you along with their best regards to team Pro-Skate from the 2006 Olympics in Torino, Italy.

My son has received a ton of compliments for his skating over the years. The most common comments are: “he’s one of the best skaters on the ice” and “he’s so strong on his skates.” I’m convinced the better balance Pro-Skate products create that “extra edge” every player is looking for when competing for a top spot on the team!

Thank you for all your great work! (Olympic Gold Medalists, Canadian Olympic Hall of Fame inductees)

I just want to thank you for making remote skate fitting so easy. You had a recommendation for me quickly–and I was able to customize the blade holder and even the insoles. When the skates arrived, there was no pain, and I was able to dangle better than I had in years! Pro-Skate sent home baking directions, but frankly, the skates are so comfortable, they don’t even need to be baked! THANK YOU! 

Thank you, Pro-Skate, for providing me the first pair of skates I’ve ever had that my heel has stayed in place! It’s a whole new sensation! 

Over the past 3 years, my son developed a severe ankle injury from poorly-fitting skates. Other hockey store “professionals” couldn’t help us. We even tried surgically correcting his ankles, but because the skates still didn’t fit, the problem recurred the very next season. His junior coach recommended Pro-Skate–and even though you’re all the way in Edmonton, we decided to give you a try. His new pair of skates fit like a glove and allow him to skate pain-free! Not only that, you corrected the severe ankle problem! The thing that impressed me most was your remote fitting process. Our son is in Texas and you’re in Edmonton, but you were still able to get the fit right and turn the skates around in a matter of days. You have a customer for life in us. I’ll recommend Pro-Skate to anyone looking for the right solution. Thank you for all you’ve done!

I’m playing hockey PAIN-FREE for the first time in my life! I’ve had my skates now for a few weeks and I couldn’t be happier. They feel better each time I put them on! Thank you for not giving up on finding the right skate for my foot. I’ll be a Pro-Skate customer as long as I play hockey, and I’ll definitely recommend your service to everyone I come into contact with!

Conducting business across the border with Pro-Skate has never been an issue. Plus, Pro-Skate retains excellent records on the player. Through photographs and foot tracings, the team at Pro-Skate has never let us down in the seven years we’ve been doing business together. 

I’ve been coaching minor hockey for the past 30 years. Since I discovered Pro-Skate 18 years ago, I haven’t looked back. Whether they’re assisting me, my family, my friends, or one of my players, they always display professionalism, expertise, and a sincere dedication to customer service. Thank you!

To Kelly and everyone at Pro-Skate: I would like to give a big thank you to Kelly and everyone else at pro-skate for all they have done for me over the years whether its from as simple as skate sharpening or a more time consuming task such as installing new tongues on my skates and blade alignments. The people at pro-skate are always eager to help and fulfill your needs for your skates. I have yet to hear someone that was unhappy with the service from pro-skate that is why I always refer anyone in the market for skates to go see Kelly at pro-skate. With all the hard work and time Kelly has put into making sure my skates were exactly right for me and my game it has indefinitely improved my stride which in turn has helped me get to where I am today, Playing for the University Of Alaska Anchorage Seawolves in the WCHA.

ProSkate really know their stuff and have got my son skating again. For that I am very grateful. Skating is something my two boys and I can do together (though they are significantly better than me) and to have that back again is fantastic. I can’t commend ProSkate’s genuine helpfulness, patience and professionalism highly enough.

I’m embarrassed about admitting this, but after 20 years, I had no idea of what properly-fitted skates should feel like. My skates arrived yesterday, and first of all they look great. I tried them on before placing them in my oven according to your clear and simple directions, and I immediately noticed how they conformed to my rather unusual feet. You said this is how they would feel in your recommendation, and it was perfect. The Superfeet insoles you also recommended make a tremendous difference. I’m just amazed by how assorted parts of my feet no longer go numb after wearing a pair of skates. As a rec league player, I have no delusions about becoming a rec league superstar if there even is such a thing. I am, however, really looking forward to skating without any pain as soon as possible. I, along with my feet and so-called game, sincerely thank you for being patient with me throughout the whole process and your outstanding service. 

I wanted to thank you for all of your help. What a difference, you were able to help us when nobody else could. Awesome work, he is really getting stronger and faster on the ice every week and will be challenging his 8 year old brother by end of year. Much appreciated. Best Regards. 

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